Privacy Policy – PackYard

At Packyards (packyards.com), we value your privacy just as much as you do. We know that when you order from us, you are trusting us with your personal details, and we take that responsibility seriously. This policy breaks down in simple, straightforward language what information we collect, how we use it, and how we keep it safe.

​By browsing our site, creating an account, or placing an order, you agree to the steps outlined below.

​1. What Information We Collect

​We only ask for the information we actually need to process your orders, ship your packages, and give you great customer support.

​1.1 Information You Share With Us

When you create an account or buy something on our site, you voluntarily give us details like:

  • ​Your full name
  • ​Email address
  • ​Shipping address and billing address
  • ​Phone number
  • ​Order details and preferences

​Note: All card and electronic payments are processed through secure, encrypted payment networks. We never see or store full credit card numbers on our servers.

​1.2 Cryptocurrency & Alternative Checkout Privacy

We recognize that many of our customers prioritize financial privacy. When paying via Bitcoin, Litecoin, or other digital assets, transaction details are broadcast publicly on their respective blockchains as standard protocol. However, Packyards does not link your public wallet address to your personal browsing history, nor do we ever ask for or store private keys, seed phrases, or sensitive wallet credentials. Any payment instructions provided at checkout are transmitted over end-to-end encrypted channels.

​1.3 Information Collected Automatically

Like almost every website, when you visit packyards.com, our system automatically notes a few basic technical details to keep the site running fast and smooth:

  • ​Your IP address and general location
  • ​The device, operating system, and web browser you are using
  • ​Pages you view, how long you stay, and the links you click

​1.4 Cookies, Simple Tracking & “Do Not Track” Signals

We use basic cookies to make your browsing experience easier. Cookies help us:

  • ​Keep items sitting safely in your shopping cart while you look around
  • ​Remember your account preferences so you do not have to re-enter them on every visit
  • ​See which pages are most popular so we can keep making the site better

​You can turn off cookies in your browser settings anytime you want, though some parts of the site might not work as smoothly if you do.

​Do Not Track (DNT) Signals: Some web browsers offer a “Do Not Track” (DNT) setting that sends a signal to websites you visit. Because uniform industry standards for handling DNT signals are still evolving, our site currently responds to standard browser cookie preferences that you set directly within your browser software.

​2. How We Use Your Information

​Everything we collect has a clear purpose. We use your details to:

  • ​Pack, double-vacuum-seal, and ship your orders quickly
  • ​Send you automated tracking numbers and delivery updates
  • ​Answer your support questions and resolve any order issues
  • ​Protect our site against spam, bots, and fraudulent transactions

​Our Promise to You: We operate under a strict customer confidentiality standard. We do not sell, rent, trade, or share your personal details, email address, or purchase history with outside advertising agencies or junk email lists. Period.

​3. Who We Share Your Details With

​We only share information with trusted third-party service partners who are directly involved in getting your order safely to your door:

  • ​Shipping & Delivery Partners: Secure delivery services that receive your shipping address solely to deliver plain, unmarked packages.
  • ​Payment Processors: Heavily encrypted payment tools that securely verify your transaction at checkout.
  • ​Website Hosting & Technical Security: Infrastructure systems that keep our website online, fast, and safe from unauthorized access.

​We require all of our service partners to keep your information strictly confidential.

​4. How We Keep Your Data Safe

​We use industry-standard security steps to protect your personal information:

  • ​256-bit SSL Encryption: Every page on packyards.com is secured with active SSL encryption, meaning any information you type into our site is encrypted instantly.
  • ​Protected Servers & Firewalls: Our database sits behind secure firewalls to block unauthorized access attempts.
  • ​Minimal Data Storage: We only keep what is strictly necessary to fulfill your order and maintain basic accounting records.

​While no website on the internet can guarantee 100% risk-free security, our systems meet high e-commerce safety standards to keep your details protected.

​5. Your General Rights & Choices

​You own your data, and you have full control over it. At any time, you can:

  • ​View your data: Ask us for a copy of the personal information we have on file for you.
  • ​Update your details: Correct or update your address, email, or account info through your account dashboard or by contacting us.
  • ​Delete your information: Ask us to permanently delete your account and personal details from our active customer records.
  • ​Opt out: Unsubscribe from promotional updates whenever you choose using the link at the bottom of our emails.

​To make any of these requests, simply email our team at info@packyards.com.

​6. State & Regional Consumer Privacy Rights (CCPA / CPRA / GDPR)

​Depending on where you reside, local privacy regulations (such as California’s CCPA/CPRA or European data protection guidelines) grant you specific statutory rights regarding your personal information:

  • ​Right to Know & Access: You have the right to request a detailed summary of the categories of personal data we have collected about you over the past 12 months.
  • ​Right to Correct: You may request that we update any inaccurate or outdated personal details.
  • ​Right to Deletion: You have the right to request the complete removal of your personal information from our databases, subject to standard legal, tax, and accounting archiving exemptions.
  • ​Non-Discrimination: We will never deny services, charge different prices, or alter product quality if you choose to exercise your privacy rights.

​To submit a formal data request, email us at info@packyards.com with the subject line “Privacy Data Request.”

​7. How Long We Keep Your Data

​We keep your account details and order records only as long as needed to fulfill your purchases, handle any support questions, and meet basic tax and accounting requirements. Once that operational timeframe passes, your data is securely deleted or permanently anonymized.

​8. Age Limits (Adults 21+ Only)

​Packyards is strictly for legal adults. You must be at least 21 years old (or the legal age of majority in your area) to view our site, register an account, or make a purchase. We do not knowingly collect information from anyone under 21. If we find that an account was created by a minor, we will close the account and erase all associated data right away.

​9. External Links

​Sometimes our site might link to external web pages (like carrier tracking portals or independent lab testing sites). We do not control those outside sites, so we recommend taking a quick look at their privacy policies if you visit them.

​10. Updates to This Policy

​If we ever update this Privacy Policy to reflect site upgrades or changing guidelines, we will post the updated version right here on this page with a new “Last Updated” date.

​11. How to Contact Us

​Have a question about your privacy, need to update your shipping address, or want to ask us something directly? Reach out anytime: